Manager Customer Success

Company: VirtualVocations
Location: Norfolk
Posted on: October 16, 2024

Job Description:

A company is looking for a Manager, Customer Success.

Key Responsibilities:

Lead a team of Customer Success Managers to ensure client success with solutions
Engage with customer executives to track and measure the impact of solutions
Build tools and processes to support team engagement and customer retention

Required Qualifications:

At least 5 years of customer-facing experience in a relevant role
Experience driving software implementation and adoption best practices
Technical competency to understand customer use cases and architectural requirements
Some management experience preferred
Bachelor's Degree in Business, Computer Science, or equivalent experience

Keywords: VirtualVocations, Portsmouth , Manager Customer Success, Executive , Norfolk, Virginia

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