Patient Services Coordinator
Company: Sentara Health
Location: Norfolk
Posted on: October 7, 2024
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Job Description:
City/State
Norfolk, VA
Overview
Work Shift
First (Days) (United States of America)
Sentara Health is currently seeking a Patient Services Coordinator
at our Sentara Norfolk General Hospital in Norfolk, Virginia.
Hours/Shift: Full-Time Days
Sentara Benefits:
We are setting the standard for medical excellence within a
vibrant, creative, and highly productive workplace. Sentara offers
exciting benefits including medical, dental, vision, paid annual
leave, paid parental leave, emergency caregiver leave, educational
assistance, student loan paydown, 403(B), 401(K) and more! For more
information about our employee benefits click Benefits - Sentara
(sentaracareers.com)
Position Overview:
As a Patient Services Coordinator with Sentara, you will c
oordinate activities for specific physician practices, including
insurance verification/obtaining precertification, scheduling,
pre-registration, and order transmission (faxing). The purpose of
this position is to ensure maximum reimbursement and reduce denials
related to incomplete insurance information and/or authorization.
The Patient Services Coordinator maintains statistics and acts as
liaison between clinical testing sites and physicians' offices.
Education Required:
High School Diploma
Two of the four are required:
-Two years of experience in a healthcare environment.
-Completion of healthcare related certificate program.
-Associate's Level Degree or higher.
-Transferable skills (i.e., One year or more in a call center,
customer service, etc.)
Experience Preferred:
Healthcare Environment
Skills Required:
Technology/Computer, Customer Service Orientation, Microsoft
Office
K eywords: #INDEED, Customer Service, insurance verification,
insurance authorization, Talroo-Allied Health, administrative,
secretarial, call center, customer service, statistics,
non-clinical, monster
Job Summary
Coordinates activities for specific physician practices, including
insurance verification/obtaining precertification, scheduling,
pre-registration, and order transmission (faxing). Purpose is to
ensure maximum reimbursement and reduce denials related to
incomplete insurance information and/or authorization. Maintains
statistics and acts as liaison between clinical testing sites and
physicians' offices.
Two of the four skill levels required: 1. Two years experience in
healthcare environment or 2. Completion of healthcare related
certificate program or 3. Associate's Degree or higher or 4.
Transferable skills (i.e., 1 year or more in a call center,
customer services, etc.)
Qualifications:
HS - High School Grad or Equivalent (Required)
Healthcare
Skills
Microsoft Office, Service Orientation, Technology/Computer
Sentara Healthcare prides itself on the diversity and inclusiveness
of its close to an almost 30,000-member workforce. Diversity,
inclusion, and belonging is a guiding principle of the organization
to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some
clinical environments require proof of education; these regulations
are posted at ecfr.gov for further information. In an effort to
expedite this verification requirement, we encourage you to upload
your diploma or transcript at time of application.
In support of our mission "to improve health every day," this is a
tobacco-free environment.
Keywords: Sentara Health, Portsmouth , Patient Services Coordinator, Other , Norfolk, Virginia
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