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Claims Specialist II

Company: VirtualVocations
Location: Portsmouth
Posted on: April 6, 2025

Job Description:

A company is looking for a Claims Specialist II to guide customers through the claims process and provide excellent customer service.
Key Responsibilities

Investigate and process claims for property damage and moderate bodily injury
Review coverage and claims processes with customers, setting reserves and coordinating inspections
Respond to customer inquiries and escalate significant claims for further investigation

Required Qualifications

High School Diploma or GED required; Bachelor's Degree preferred
Customer service experience in a high-volume work environment required; 6-12 months of claims adjusting experience preferred
Solid understanding of company policies and claims processes upon completion of training
Ability to multi-task and prioritize responsibilities in a fast-paced environment
Proficiency with MS Office products and claims-related software

Keywords: VirtualVocations, Portsmouth , Claims Specialist II, Other , Portsmouth, Virginia

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